Making Sense of How People Think


I just saw a link to this TED talk on my buddy Pete’s Twitter feed and imagined it could be an epiphany inducing bit of film for anyone who’s spent time in Asia and wondered…

1. Why do clients in this part of the world get frustrated with consultants who want to engage them in the process?
2. Why do teams here defer to leadership rather than express their views on bigger issues?
3. Why do so many governments in the region spend so much time preserving the face of leaders, often at the expense of open democratic dialogue?
4. Why are people so much more hesitant to give feedback in focus groups (or in most contexts really) out here than in the US and Europe?
5. How can employees in this part of the world stay in the same job for years without getting a raise and not stand up for they deserve?
6. Why do sales staff in Asia always try and sell you on the fact that a product is the best selling in the market?

It’s a long-ish clip, but worth watching the first few minutes if that’s all the time you have.

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